I need the recent call data from call History after the call is ended

Question

Hi,We are facing an issue - missing call data like duration etc after the call is ended. We are suggested by RC to get the data from phone.callHistory.calls after the call is ended.I like to know when will [event/component/function] the call data be updated to phone.callHistory.calls after the call is ended and in which component/event/function I need to fetch the detail.note: As per my analysis, the data is updated after "webphone.onCallEnd" & near to the case statement "case 'rc-call-end-notify':" in event "_onMessage" in component "Adapter". However, in the "_onMessage" I could not able to access the "phone" [could not fetch the data].Anyone/@Embbnux Ji Please advise.ThanksJohn Gladson Moses

Phong1426275020 · Answer

I don't know where do you look at. In my test, I see all the inbound/outbound call in the history (almost instantly after a call is disconnected. If you want to receive telephonyStatus programmatically, add this JS code to your web page

window.addEventListener('message', (e) => {
  const data = e.data;
  if (data) {
    switch (data.type) {
      case 'rc-telephony-session-notify':
        console.log("SESSION")
        console.log(JSON.stringify(data.telephonySession))
        break
      default:
        console.log("OTHERS...")
        console.log(JSON.stringify(data))
        break;
    }
  }
});

I need the recent call data from call History after the call is ended

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