question

Keri McGovern avatar image
Keri McGovern asked Anirban answered

Unable to send faxes

Hello, we are unable to send faxes. We get a bounceback email anytime we try to send one.

Below is the message we get.


Message not delivered
Your message could not be delivered to one or more recipients. The details are attached below.

For further assistance, please contact your IT Administrator.
Message details
Failure reason: <2248135109@rcfax.com>: host mx2.emailsrvr.com[146.20.161.2] said: 451 4.7.1 Received too many messages from a new or untrusted IP: 18.216.13.113

fax
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1 Answer

Anirban avatar image
Anirban answered

You can contact RingCentral support and open a case: https://support.ringcentral.com/contact-support.html

1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

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