Question

Call Recording's added to 'Download user list'

  • 11 November 2020
  • 2 replies
  • 151 views

I would like to see if someone can add to the excel report that pulls from the user information from the 'download user list' on the ring central admin site.

Is this possible


2 replies

Userlevel 1

What is the user information download you referred to? You can download call recordings together with the call metadata from the call log download.

screen-shot-2020-11-11-at-33022-pm.png


The report I needed/asked for the addition to the 'download user list' was following these steps:

'you can see what users are being recorded


Phone SystemAuto ReceptionistGeneral Settings


  • Expand out the call recording section
  • Click on the EDIT button under EXTENSIONS TO RECORD'

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