question

Quinton Booysen avatar image
Quinton Booysen asked James Ronald edited

Company caller ID availability in the UK

When will outbound caller ID be available in the UK, at present when you set the Company Caller ID it does not work and I have been told by RC Support that this is a US feature only at this stage? We are on the softphone solution- RC Phone

caller id
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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ commented ·

Quinton,
Are you referring to CNAM? Where an outbound caller ID displays the name of a business based on a centralized registry?

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James Ronald avatar image James Ronald commented ·

We need this feature as well. Why is it not available on UK accounts? We are global and have multiple sites/brands for which need to present different CID names. We need this ASAP. We are a global company with a large portion in the US. Should we move the account to the US?

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