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Question

Company caller ID availability in the UK

  • November 12, 2020
  • 2 replies
  • 506 views

When will outbound caller ID be available in the UK, at present when you set the Company Caller ID it does not work and I have been told by RC Support that this is a US feature only at this stage? We are on the softphone solution- RC Phone

2 replies

BeckyH
Community Manager
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  • Community Manager
  • 810 replies
  • November 13, 2020

Quinton,
Are you referring to CNAM? Where an outbound caller ID displays the name of a business based on a centralized registry?


  • New Participant
  • 1 reply
  • December 23, 2020

We need this feature as well. Why is it not available on UK accounts? We are global and have multiple sites/brands for which need to present different CID names. We need this ASAP. We are a global company with a large portion in the US. Should we move the account to the US?