Company caller ID availability in the UK

2 replies
576 views

When will outbound caller ID be available in the UK, at present when you set the Company Caller ID it does not work and I have been told by RC Support that this is a US feature only at this stage? We are on the softphone solution- RC Phone

caller id

BeckyH

Community Manager

Quinton,
Are you referring to CNAM? Where an outbound caller ID displays the name of a business based on a centralized registry?

J

James524639065

New Participant

We need this feature as well. Why is it not available on UK accounts? We are global and have multiple sites/brands for which need to present different CID names. We need this ASAP. We are a global company with a large portion in the US. Should we move the account to the US?

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