question

Mark Hammans avatar image
Mark Hammans asked Mark Hammans commented

Service Unavailable on 14th November

Hi

I was receiving AGW-105 error code 'Service Unavailable' over the weekend when renewing tokens - was there something happening and is this to be expected ?

rest api
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1 Answer

Anirban avatar image
Anirban answered Mark Hammans commented

It sometimes may happen due to a Network issue. But if the problem persists and happens frequently, you can contact Developer Support by opening a support case.

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Mark Hammans avatar image Mark Hammans commented ·

Thanks I have raised a support case - its unlikely to be a network issue between my software and RC - the body of the error said there was Internal Server Error


Content: {

"errorCode" : "AGW-105",

"message" : "Internal Server Error. Consult RC Support.",

"errors" : [ ]

}

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