Question

Issues with Classic Ring Central phone for windows

  • 17 November 2020
  • 2 replies
  • 487 views

The classic Ring Central phone app has 2 annoying issues.

1) If I transfer a call to my colleague - in the HUD it shows him as being on a call to me instead of the original caller

2) The call history takes forever to update - sometimes as long as 5 minutes - sometimes I want to call the person who just called me back and I click on the Clock and select "All" and it does not show the last call that was made until another call has taken place.



2 replies

You can open a support ticket here to get assistance and support team can help you investigating the issue

Really ? I had never thought of that :-(

I was hoping to get a few people actually post here that they have tried to reproduce the same behaviour first.

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