In my call handling & forwarding settings I have my desktop & mobile apps set to ring 3 times and then I have the calls being forwarded to a team member. However, when I receive a call it just rings until I manually forward it. What is the trick to making the rules I set in calling handling & forwarding work?
Hello @Lindsey Splendorio, apologies! That is not normal behavior, I would suggest opening a case HERE, and we'll recreate an extension for you. Thank you!
3 People are following this question.
Team messaging, video meetings
and phone - all in one app.
Get the new RingCentral app
