Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Developers

Read test for all ext

Tags: rest api

Nov 18, 2020 at 1:29am • 1 replies • 0 likes

Chaitali

I want to check if we can read sms messages coming into my number for all my extensions available?

What if I am a super user? Can I view messages of all of the extension

1 Answer

Anirban answered on Nov 18, 2020 at 2:00am

As per the below link:

https://community.ringcentral.com/questions/8229/read-sms-on-various-account.html

"You cannot read SMS messages of other extensions even if you logged in with an admin user. "

To read SMS messages of all extensions under an account you need to call Read all extensions info (/restapi/v1.0/account/~/extension) as admin user to get extension id and then use those extension ids to read messages from message store.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales