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Forwarding a non RC phone to an RC phone

Tags: forwarding

Nov 18, 2020 at 10:54am • 3 replies • 0 likes

Harley Combs

We just recently acquired a firm and we would like to have the old office phone number get forwarded to their new line at a different location. How can we go about doing this? This would also be temporary, maybe a year.

Not tech savy, and the tech support left me confused. Please be specific

AJ Acevedo on Nov 19, 2020 at 8:17am • 0 likes

Depending on the phone system, PBX, or cloud-based VoIP provider, this could be handled in several different ways. Without knowing what the original phone system is, I would suggest contacting the carrier and request a carrier forward.

2 Answers

Chaitali answered on Nov 23, 2020 at 3:22am

I think this is the correct link. With the above process shared, one can forward calls from non RC number to RC number as the process ask the non RC number which will be forwarded

Jenn-Community_Moderator answered on Nov 20, 2020 at 1:58pm

Hello @Harley Combs, we can do that. You need to go to Phone System > Phone Numbers > All numbers > Click the 3 vertical dots on the right hand beside "Add Number" > Forward Number.

That should be good to go! Thank you.

AJ Acevedo on Nov 20, 2020 at 2:51pm • 0 likes

@Jenn-Community_Moderator The OP’s title says they are looking to forward a non RC phone to an RC phone. Your instructions are for forwarding an RC phone to another number.

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