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The First Step
Nov 30, 2020 3:31 AM UTC
Question

Error message inbound font

- I using "Send message API" to sent out bulk message, about greater than 400 message but when I checked inbound message of my another direct number which is one of 400 bulk message. I saw error font.

- I have checked my desktop font, softphone language setting, and check from softphone of sender. But every thing was fine.

- This is sender sender.png

- This is receiverreceiver.png

- Please help me about this problem, thanks.

    4 replies

    PhongVu
    Community Manager
    Community Manager
    Nov 30, 2020 6:32 PM UTC

    What endpoint did you call? What did you mean "Send message API to sent out bulk message". Post some example. Looks like you have some unicode problem.

    PhongVu
    Community Manager
    Community Manager
    Dec 1, 2020 3:16 AM UTC

    I tried this and it works perfectly. Not sure how you implemented it.

    screen-shot-2020-11-30-at-71546-pm.png


    screen-shot-2020-11-30-at-71503-pm.png

    The First Step
    Dec 1, 2020 8:35 AM UTC

    I implemented it same your example and almost all messages are correct, but sometime I got font problem. This problem only occurred at receiver.

    PhongVu
    Community Manager
    Community Manager
    Dec 1, 2020 3:16 PM UTC

    That is not our problem. The problem is the receiver device does not support that language!