,How can I transfer a single voicemail message to another Ringcentral user?

Forum|Forum|5 years ago
December 2, 2020
3 replies
1789 views

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Our medical office has clinicians at two locations with two different RingCentral extensions and also a main operator who transfers calls to both locations from a third number. Oftentimes a patient will call and leave a voicemail at the wrong location. Is there a way to transfer A SINGLE voice message to another RingCentral extension voicemail? (these numbers are not in the same que) The only way we have found uses e-mail with the message as a voice/audio attachment but this is not a secure option for our office.

voicemails

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Tony2402623020

The First Step

After listening the message press 5, then the extension you want to forward the message to followed by the # key. There is also a tutorial that comes on after listening to your message that assists you with the options available.

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Tiffany2420956015

Author

The First Step

There is nothing that comes on after listening to my message and nothing happens when I press 5.

A