question

arun-patro8397 avatar image
arun-patro8397 asked david-lee16504 answered

Dialer not loading

I was using the Ring Central Call app from app Exchange in my salesforce, after following all steps for integration the when i check for the app the in lightning the dialer noto loading.

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1 Answer

david-lee16504 avatar image
david-lee16504 answered
Hi Arun,

This was due to an intermittent caching issue impacting few of our customers which was fixed yesterday as soon as we saw it. Please let me know if you still see this issue.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys