question

Omari Cole avatar image
Omari Cole asked Omari Cole commented

Presences Status Constantly showing offline

I've re-downloaded the app and downloaded. I'm using the mobile as well as the desktop app, every-time I go to changing the presences it doesn't allow me to change it and if it does it reverts back to busy/offline.

presence
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1 Answer

Anirban avatar image
Anirban answered Omari Cole commented

You can try uninstalling and reinstalling the applications. If that doesn't help, you can check with Support team to troubleshoot the issue further.

1 comment
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