Question

Invalid Meeting ID for multiple links and multiple attendees

  • 10 December 2020
  • 1 reply
  • 1372 views

I am a delegate and send RingCentral links on behalf of my boss. Recently, a couple of my RingCentral links have said "this meeting ID is not valid. Please check and try again", and it says the same for other attendees trying to join. The meeting link is not expired to my knowledge (they are set as recurring through the end of the year). What are some possible causes of this and how might I fix it?


1 reply

Do you have Zoom installed in your system? or ever used Zoom meeting ?

Same issue reference is given here: https://community.ringcentral.com/questions/26906/meeting-id-invalid-on-macbook.html

and

https://community.ringcentral.com/questions/26888/ringcentral-zoom-compatibility-issue.html

Just check. Maybe this resolve your issue

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