question

Barrett Loveless avatar image
Barrett Loveless asked Anirban answered

Call Recording Announcement on Internal Calls

Our facilities use the Automated call recording feature on all calls internal/external. Our recording announcement is tailored for calls of an external nature (inbound/outbound). Due to this, our message is around 13 seconds long.

Our office staff ends up hearing this message hundreds of times a day when communicating amongst themselves.

I would like to request a feature update that would allow a company to disable the recording message on internal calls only. This would improve workflow and allow for an increase in productivity.

call recording
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1 Answer

Anirban avatar image
Anirban answered

For any new feature request or suggestion please put your idea here: https://ideas.ringcentral.com/

The RingCentral team will review the idea and check if the feature already exist or a new idea and will get back to you and can be implemented in future.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

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