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How can we view all our users text messages?

Forum|Forum|5 years ago
December 12, 2020
1 reply
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We have multiple users and need to be able to review all of their outgoing sms messages to clients. Is this functionality available?

Best answer by Anirban2396911020

Not sure even admin can view other users message due to privacy protection.

ref: https://community.ringcentral.com/questions/91779/when-will-sms-be-accessible-by-all-users-for-our-m.html

https://community.ringcentral.com/questions/8229/read-sms-on-various-account.html

https://community.ringcentral.com/questions/1212/can-i-subscript-to-other-extensions-sms-event.html

Anirban2396911020Answer

The First Step

Not sure even admin can view other users message due to privacy protection.

ref: https://community.ringcentral.com/questions/91779/when-will-sms-be-accessible-by-all-users-for-our-m.html

https://community.ringcentral.com/questions/8229/read-sms-on-various-account.html

https://community.ringcentral.com/questions/1212/can-i-subscript-to-other-extensions-sms-event.html