Just a couple of questions on the Telephony Session Notifications.
1. I never receive a Sequence 1 event. I sometimes also get sequence numbers skipped for a call. I've traced the services at the most verbose level to make sure a message wasn't getting dropped and can confirm I never receive the message containing the first Telephony Session Event.. unless the Sequence value is inaccurate or expected to never be "whole".
2. Is there a fool proof, solid way to determine if a call is Inbound to Ring Central or Outbound from Ring Central? Or to determine if the call is internal > internal?