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New Participant
December 15, 2020
Question

RingCentral Meetings Desktop App says "Sorry, you don't have access to this application".

  • December 15, 2020
  • 5 replies
  • 1709 views

I am the acct admin

    5 replies

    The First Step
    December 15, 2020

    Are you getting something like this? :

    "Sorry, you currently don't have permission to access this service. " ?

    If so, you can refer this: https://support.ringcentral.com/article/RingCentral-Meetings-Free-No-Permission-to-Access-Error.html

    December 18, 2020

    Hello @Alan Hale! Apologies, how did you log in to the app? Is it using your direct line or your email? Please use your direct line to log in to your RingCentral Meetings app. Thanks!

    New Participant
    December 28, 2020

    Hello @Jenn-Community_Moderator, I have a paid subscription and tried signing in using my direct line. I still get the same error. What else can I try?

    New Participant
    January 22, 2021

    any update on this, I have the same error for all my users


    Mary-Community_Moderator
    Community Manager
    Community Manager
    January 22, 2021