question

Alan Hale avatar image
Alan Hale asked mary-community-moderator commented

RingCentral Meetings Desktop App says "Sorry, you don't have access to this application".

I am the acct admin

meetings
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Are you getting something like this? :

"Sorry, you currently don't have permission to access this service. " ?

If so, you can refer this: https://support.ringcentral.com/article/RingCentral-Meetings-Free-No-Permission-to-Access-Error.html

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I am getting this exact issue above - not that doesn't resolve it


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Hello @Geoffrey Meyers, if I may ask, do you have a RingCentral paid account? Thank you.

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Hello @Alan Hale! Apologies, how did you log in to the app? Is it using your direct line or your email? Please use your direct line to log in to your RingCentral Meetings app. Thanks!

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Matthew Tapson avatar image
Matthew Tapson answered

Hello @Jenn-Community_Moderator, I have a paid subscription and tried signing in using my direct line. I still get the same error. What else can I try?

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Marc Edwards avatar image
Marc Edwards answered mary-community-moderator commented

any update on this, I have the same error for all my users


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