News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Users
Font in Audio Conference Invite Links
Tags: ringcentral app for windows phone
Dec 16, 2020 at 1:52pm   •   1 replies  •  0 likes
karin-f

One of our users of the RingCentral Phone for Desktop app always has a red font show for the audio conference links in her invites (see example below). We have uninstalled and re-installed the latest app version a few times over the last few months. I've tried to figure out what it could be but can't seem to pinpoint it. It does not seem to be coming from the app, but what setting would cause that to happen in the app invite?


TIA!

Karin


Example:


Please join the RingCentral conference. The Conference will start immediately.

Dial-In Number:
United States, Philadelphia, PA +1 (267) 9304000

Participant Access: 222 843 292
To join the conference on your iOS Device, click this link: https://rcconf.net/2Tdg81Z

Additional dial-in numbers: https://ringcentr.al/2L14jqL

on Dec 21, 2020 at 4:11pm   •  0 likes

Hello @karin-f, can you ask the user to uninstall the app and reinstall it and then try to re-create an invitation? If the issue still present, please open a case HERE. Thank you!



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us