question

karin-f avatar image
karin-f asked jenn-community-moderator commented

Font in Audio Conference Invite Links

One of our users of the RingCentral Phone for Desktop app always has a red font show for the audio conference links in her invites (see example below). We have uninstalled and re-installed the latest app version a few times over the last few months. I've tried to figure out what it could be but can't seem to pinpoint it. It does not seem to be coming from the app, but what setting would cause that to happen in the app invite?


TIA!

Karin


Example:


Please join the RingCentral conference. The Conference will start immediately.

Dial-In Number:
United States, Philadelphia, PA +1 (267) 9304000

Participant Access: 222 843 292
To join the conference on your iOS Device, click this link: https://rcconf.net/2Tdg81Z

Additional dial-in numbers: https://ringcentr.al/2L14jqL

ringcentral app
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Hello @karin-f, can you ask the user to uninstall the app and reinstall it and then try to re-create an invitation? If the issue still present, please open a case HERE. Thank you!

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