Our companies dial by name Directory is way to big to even use anymore and all our offices are dropping it. The more offices we put online are only making the problem worse as more and more users/names are being added to it.
Can it not be broken down by office/site/location like the admin groups are? Instead of the ENTIRE company nationwide using the same dial by name directory? Or any other IVR based work around/solution for this? As now our receptionist calls for people searching for someone have increased rather drastically.