question

Pranave VC avatar image
Pranave VC asked Phong Vu answered

RingCentral Sandbox account is not working since today morning.

authentication
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ConEquip Parts LLC avatar image
ConEquip Parts LLC answered

Same here. Attempting to reset password and returns an error. Unable to reset.


Also, the "Online Account Portal" link in the developer credentials section lands with this:

"Sorry! Please try again later!"

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Phong Vu avatar image
Phong Vu answered

I just check and confirmed that it's down. I am reporting to the team for fixing it.

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Randy Woolley avatar image
Randy Woolley answered

Yep, ditto here and API calls are returning the below from Postman

"errorCode": "OAU-140",

"message": "Invalid resource owner credentials"


Powershell is just throwing a generic:

Invoke-RestMethod : The underlying connection was closed: An unexpected error occurred on a send.


Service Account portals for dev console and login are showing just no response or the "Sorry! Please try again later!" reponse.

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Phong Vu avatar image
Phong Vu answered

It's back. Please try.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys