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Is there weekend staff support? The call rotating isn't working.
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Well no one answered the lines yesterday and the messages detail that reps are available M-F.
Yes! I tried that an no one answered. I called 3x, and waited over 45 minutes. No one answered.
Okay, thanks for reporting this! We'll make sure the Support teams are aware of your experience.
Yes, RingCentral Support is available 24/7... 365. Outstanding Support speaking with a Representative, as well as accessing knowledge base articles.
And I'll add to what Wendy shared...Chat is also available and can be fairly expeditious.If you've had trouble with the IVR when you've called in, please share those details with us at Community.Support@RingCentral.com and we'll look into it.
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Team messaging, video meetings and phone - all in one app.
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