question

mel47 avatar image
mel47 asked Becky-Community_Manager edited

Remove a user/guest

How do we remove a user in app.ringcentral.com ? On the previous app.glip.com version, it have a menu with some actions but on the new one, there nothing than message, videocall or profile.

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Thanks.

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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ commented ·

This should help:
https://support.ringcentral.com/article/removing-guests-invites-RingCentral-app-desktop-web.html

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mel47 avatar image mel47 commented ·

Hi,

4. Hover over your mouse on the guest contact and click on the Remove trash can icon at far right

I'm sorry but I don't have this icon . What I see is the screenshot in my first post.

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jenn-community-moderator avatar image jenn-community-moderator ♦ mel47 commented ·

Hello @mel47, can you email us at community.support@ringcentral.com for further info? Please send us your account details. Thank you!

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