I added a phone and line to our back office. However, it is assigned the extension 102, the same as the front desk phone. How do I assign a different extension to our administrator can transfer the call to one of the back desks?
+1Hi Suzy,
Please tell us more. Would you like to assign the new phone line that you added to a different extension?
Yes, it currently has the same extension, #102, as the front desk. The other back office phone (a soft phone line) has an extension of 1.
+1Suzy, please send us an email at community.support@ringcentral.com. So we can help you set it up properly.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
