question

Suraj Gahatraj avatar image
Suraj Gahatraj asked Anirban answered

errorCode" : "OAU-156", "message" : "Basic authentication header is missing or malformed"

I'm having issue when I authorize my console application through C#SDK, I want to get company details using the Glip Api. I am using the username and password for authorization since it is an console application. I am getting the following error


public async Task GetUserList()
        {
            string companyId = "~";
            RestClient rc = new RestClient(
                 Environment.GetEnvironmentVariable(CredConstant.ClientId),
                 Environment.GetEnvironmentVariable(CredConstant.ClientSecret),
                 false
             );

            rc.token = await rc.Authorize(
                  Environment.GetEnvironmentVariable(CredConstant.Username),
                  Environment.GetEnvironmentVariable(CredConstant.Extension),
                  Environment.GetEnvironmentVariable(CredConstant.Password)
              );
            var r = await rc.Restapi().Glip().Companies(companyId).Get();
        }

Here's the response

RingCentral.RestException: Response:
StatusCode: 401, ReasonPhrase: 'Unauthorized', Version: 1.1, Content: System.Net.Http.HttpConnectionResponseContent, Headers:
{
Server: nginx
Date: Fri, 08 Jan 2021 21:02:04 GMT
Connection: keep-alive
X-Application-Context: application:8080
WWW-Authenticate: Basic realm="RingCentral REST API", error="invalid_request", error_description="Basic authentication header is missing or malformed"
RCRequestId: c2c75588-51f4-11eb-b382-005056bb0d1e
Pragma: no-cache
Cache-Control: no-store
AceRoutingKey: sjc11-c01-ace11.21dc095d-4b74-11eb-af02-005056bb6e9b
Content-Type: application/json; charset=utf-8
Content-Length: 235
Content-Language: en
}
Content: {
"error" : "invalid_request",
"errors" : [ {
"errorCode" : "OAU-156",
"message" : "Basic authentication header is missing or malformed"
} ],
"error_description" : "Basic authentication header is missing or malformed"
}

Request:
Method: POST, RequestUri: 'https://platform.devtest.ringcentral.com/restapi/oauth/token', Version: 1.1, Content: System.Net.Http.FormUrlEncodedContent, Headers:
{
X-User-Agent: Unknown/0.0.1 RingCentral.Net/4.1.0
Authorization: Basic Og==
Request-Id: |c9b13a2b-4d773cb3d59b2507.1.
Content-Type: application/x-www-form-urlencoded
Content-Length: 19
}
Content: grant_type=password
at RingCentral.RestClient.Request(HttpRequestMessage httpRequestMessage, Int32 retriedTimes, Nullable`1 cancellationToken)
at RingCentral.RestClient.Request(HttpMethod httpMethod, String endpoint, Object content, Object queryParams, Nullable`1 cancellationToken)
at RingCentral.RestClient.Request[T](HttpMethod httpMethod, String endpoint, Object content, Object queryParams, Nullable`1 cancellationToken)
at RingCentral.RestClient.Post[T](String endpoint, Object content, Object queryParams, Nullable`1 cancellationToken)
at RingCentral.Paths.Restapi.Oauth.Token.Index.Post(GetTokenRequest getTokenRequest, Nullable`1 cancellationToken)
at RingCentral.RestClient.Authorize(GetTokenRequest getTokenRequest)
at RingCentralNotification.Controllers.RingCentralNotificationController.GetUserList() in D:\NotificationRC\RingCentralNotification\RingCentralNotification\Controllers\RingCentralNotificationController.cs:line 25
at lambda_method(Closure , Object )
at Microsoft.Extensions.Internal.ObjectMethodExecutorAwaitable.Awaiter.GetResult()
at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.AwaitableResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeInnerFilterAsync>g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|24_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|19_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger)
at Microsoft.AspNetCore.Diagnostics.DeveloperExceptionPageMiddleware.Invoke(HttpContext context)

HEADERS
=======
Accept: */*
Accept-Encoding: gzip, deflate, br
Connection: keep-alive
Host: localhost:44387
User-Agent: PostmanRuntime/7.26.8
Postman-Token: e0cbf9fc-fc85-42f9-92fa-30a29d4b501b

c##api#passwordflow
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

Anirban avatar image
Anirban answered

Did you check if client id and client secret are correctly given. It should be base64 encryption of client id and client secret .

1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys