Can somebody share the tutorial link to integrate genesys support with RC
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There are not much details available about RingCentral integrating with Genesys, however I found one here:
https://www.ringcentral.com/apps/genesis-call-accounting
Hope that help
HI,
Genesys is providing GMS API for chat bot applications or for any other integrations. We can use their Rest APIs.
https://docs.genesys.com/Documentation/GMS/latest/API/ChatAPIVersion1
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