Can somebody share the tutorial link to integrate genesys support with RC
There are not much details available about RingCentral integrating with Genesys, however I found one here:
Hope that help
Genesys is providing GMS API for chat bot applications or for any other integrations. We can use their Rest APIs.
Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
Download RingCentral Phone for Desktop:
Tip: switch to the "sandbox mode" before logging in the app:
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