News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Users
How to cancel order for desk phone
Tags: cancellation
Jan 14, 2021 at 9:02am   •   2 replies  •  0 likes
Tina Woods

How do I cancel an order for a desk phone? Cannot get anyone to answer the customer service "emergency" support line. Cannot reach our sales rep.

2 Answers
answered on Jan 17, 2021 at 10:34am  

I have encountered the same issue as Tina above. I ordered one phone, but I show two under my Device Orders. I need to cancel one of the phones prior to shipment.


 0
answered on Jan 14, 2021 at 12:49pm  

Hello Tina,

We will reach out to your Account Manager regarding this and will give you an update.



 0



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us