question

Joseph avatar image
Joseph asked Joseph commented

service.devtest.ringcentral.com and platform.devtest.ringcentral.com Down?

After authenticating with OAuth,

Requesting account information results in

{
    retry: false,
    time: 0,
    error: {
       errorCode: 'AGW-601',
       message: 'Internal Server Error. Consult RC Support.',
       errors: []
    }
}


Also when starting the auth flow, it results with

{
  "errorCode" : "CMN-201",
  "message" : "Service Temporary Unavailable",
  "errors" : [ {
    "errorCode" : "CMN-201",
    "message" : "Service Temporary Unavailable"
  } ]
}


badgateway.png

bugs
badgateway.png (80.9 KiB)
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1 Answer

Phong Vu avatar image
Phong Vu answered Joseph commented

I can access the sandbox now. It could be temporarily down by then. Can you try again.

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502 Bad Gateway



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Account info request is available now, oauth flow starting results in 502 bad gateway

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Yes, the platform.devtest outage is fixed but not the service.devtest. They are working on it.

Hope it will be back soon.

1 Like 1 ·
Joseph avatar image Joseph Phong Vu ♦♦ ·

Thank you Phong Vu

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys