question

Galactic Glasses - 101 avatar image
Galactic Glasses - 101 asked Galactic Glasses - 101 commented

Sending API_SMS is not available

I tried sending real messages but it failed, please tell me what to do ...

2021-01-18-9-53-47.jpg

2021-01-18-9-54-21.jpg

2021-01-18-9-57-22.jpg

api sms
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1 Answer

Cote_Business Systems avatar image
Cote_Business Systems answered Galactic Glasses - 101 commented

In your app, have you switched to using your live phone number AND your "production" credentials?

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please, you see image, i used production credentials when test....
but it's show error...

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys