We need to know how to set up the following:
- Whenever someone calls our main number during office hours; they will immediately receive a message to press number (1) to speak with a representative; in which our phone number will immediately ring and we can answer the phone. (We have been receiving quite a few robo calls from the same company in which they use different phone numbers each time and we are trying to eliminate this problem).
- Would this affect our current answering system that we have set up in which they would receive a voicemail message during office hours if the phone is busy; or if we have not answered after 5 rings?
Best answer by Mary-Community_Moderator
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