RingOut occurs errors.
I used my number instead of the main company number,
error says
" status: {callStatus: "Error", callerStatus: "GenericError", calleeStatus: "InProgress"} "
How can I call with my number?
IF I used company number when callee picked up it then rang company's line.
In other words when the recipient answers it then calls back into the user.
How do you call the ring-out API? Always post a few line of codes would help people understand what and how you try. don't need to reveal sensitive info and dash out the last 4 digits of any real phone number.
1. => Try to use the Main company number with your extension number. E.g. +12092345678*102
I tried calling using the Main company number with my extension number(102), but the same. (when callee picks up it, then rang super admin's line(101).
2. Can you make a direct call to this number. E.g. from your cell phone?
Everything it's ok,
The Main company number rings the sales group.
The My RingCentral number rings my line directly.
If I use the super admin's number, rang back.
Why can't call normally?
Please help me
$resp = $platform->post('/account/~/extension/~/ring-out',
array(
'from' => array('phoneNumber' => $COMPANY_NUMBER), // OR MY NUMBER
'to' => array('phoneNumber' => $RECIPIENT_NUMBER),
'playPrompt' => false,
));
$json = $resp->json();
$lastStatus = $json->status->callStatus;
$index = 0;
while ($lastStatus == 'InProgress') {
$current = $platform->get($json->uri);
$currentJson = $current->json();
$lastStatus = $currentJson->status->callStatus;
sleep(1);
$index++;
if($index>28)
return response()->json(["status"=>$currentJson->status,'index'=>$index]);
}
return response()->json(["status"=>$currentJson->status,'ringout_id'=>$json->id]);
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
