Sithorn Mao avatar image
Sithorn Mao asked mary-community-moderator commented

New RingCentral app fax does not have fields to edit recipient's info

On the new RingCentral app, when we go to fax, there's not option to type in the recipient's info such as To, Company Name, etc. like the RC Phone does.

Any ideas?

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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi Sithorn,

You may submit a feature request for this in our Ideas Portal. Check the article below for guidelines.

Submitting and Voting for Product Ideas

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KB avatar image KB commented ·

I was so upset when I discovered that also. They told me it couldn't be changed. I thought that was such a basic feature to have , but guess not. One work around I found was to add the person as a contact then their information will auto populate in a cover sheet.

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