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Question

Plantronics opens up Teams when answering a call

  • January 28, 2021
  • 2 replies
  • 322 views

When answering a call with the button on the Plantronics 5200, it will open up Teams and not answer the call.

2 replies

Mary-Community_Moderator
Community Manager
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Hi Patrick, are you using the headset for RingCentral App?


  • Author
  • Participating Frequently
  • January 28, 2021

Yes, I have the Plantronics Hub downloaded and the headset controls turned on.