question

Ryan Koenig avatar image
Ryan Koenig asked Ryan Koenig answered

Can I move Softphone to ring after deskphone?

I want to be able to have my deskphone ring first, then if I don't it moves to my softphone app on my phone. But I am unable to move the softphone to anything other than 1. This really restricts the usage of the entire app and adds a level of annoyance.


Please let me know how to fix this, or change it in the next update.

call handling
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Cote_Business Systems avatar image
Cote_Business Systems answered

Many of us RC customers fully agree with you Ryan and have been asking for this functionality for a long time - hopefully it comes soon. There are a couple of work-arounds that some of us are using currently. For the most relevant one(s) can you first confirm: is your "deskphone" an RC voip connected phone to your RC line or just a landline phone that is being forwarded to?

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mary-community-moderator avatar image
mary-community-moderator answered

Hello, please vote for this feature here.

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Ryan Koenig avatar image
Ryan Koenig answered

We are RC Voip phones

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