Skip to main content
New Participant
February 4, 2021
Question

Can't join a meeting but can start a meeting

  • February 4, 2021
  • 1 reply
  • 211 views

Why can't I join a meeting via meeting link? It just says connecting but never really connect. Other users say, they can see my user logged in while mine was still connectin. I can start a meeting though.

    1 reply

    Mary-Community_Moderator
    Community Manager
    Community Manager
    February 4, 2021

    Hi Trizhia, to isolate this issue, please reach out to our Technical Support for troubleshooting. You can create an online case here. Or feel free to speak with a live representative. All of our Support numbers can be found here.