question

Stellar Restoration Services avatar image
Stellar Restoration Services asked Anirban answered

Need more ring time

I need to change the amount of rings before a call is transferred to our cell phone. We get about two rings then it transfers but we need a longer time to answer. Please help


phone
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mary-community-moderator avatar image
mary-community-moderator answered

Hello @Stellar Restoration Services, here's a KB Article on how you can adjust number of rings on your forwarding numbers.
https://support.ringcentral.com/article/9758.html

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Anirban avatar image
Anirban answered

You can always configure the RingTime from your online portal here under Users--> Settings--> Call Handling & Forwarding there is an option "Set the number of rings " where you can set the Ring number and time.

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