question

sarang-farhangi11286 avatar image
sarang-farhangi11286 asked Phong Vu answered

How can i change Fax Sender information on the header of the fax document such as 'From' and 'Fax' Number?

fax
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

Phong Vu avatar image
Phong Vu answered

You cannot modify the "from" name unless you change the user extension's name from the service web. For number, you also need to login your account service web (service.ringcentral.com or service.devtest.ringcentral.com), select a user and click the "Outbound Calls/Faxs" and edit the Fax section accordingly.


screen-shot-2021-02-12-at-115933-am.png


1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys