KB avatar image
KB asked mary-community-moderator commented

How do I make the quality of my fax better?? The sent fax looks horrible.

Has anyone found out how to fix the quality of outgoing faxes? I am faxing scanned pdf files and when I send it there is no problem. When I open the confirmation saying it was sent and hit the view button, it is grainy with black dots all over and hard to read. Any suggestions?screenshot-1.jpg

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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi @KB, please coordinate this with Technical Support Team so they can check why it's happening. You can create a support ticket here. And all of our Support numbers can be found here.

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