Can admin force a "Log in/Log out" in a call queue? Would like the user to remain in the queue but only have them answer calls when really needed. Is that possible?
Hi @Jacquelyn, There is no option to control this on the Admin Portal.
You can opt for the beta version of Remote Member Management for Call Queues:
https://support.ringcentral.co.uk/s/article/Remote-Member-Management-for-Call-Queues?language=en_GB
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
