Need to download call recordings from Engage Voice but getting an error at the highlighted line.
Need to download call recordings from Engage Voice but getting an error at the highlighted line.
It looks like your exchange for the Engage Token is not working which is probably because you don’t have a valid RC Office Token. Are you using a Developer Sandbox Client credential? If so, you’ll need to move to production for that SDK to work.
How do you exchange the Office Token to Engage Token?
Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
Download RingCentral Phone for Desktop:
Tip: switch to the "sandbox mode" before logging in the app:
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