question

Andrew Gonzalez avatar image
Andrew Gonzalez asked mary-community-moderator commented

Unable to login to RC sales force to open a support ticket.

I never set anything up for ring central Salesforce i tried my RC creds and even tried the forgot your password button but i never got and email. I am trying to open a support ticket.

ringcentral app
3 comments
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Andrew Gonzalez avatar image Andrew Gonzalez mary-community-moderator ♦ ·

Yes but when i get there it says i am not logged in.1614097928170.png
When i follow the login process it asks for my ring central creds in a pop out window.
1614098041873.png

I login with those creds and it redirects to a Salesforce login
1614098092474.png
I have tried every button in this window. I don't believe i ever setup a Salesforce account in the past for support.

0 Likes 0 ·
1614097928170.png (23.3 KiB)
1614098041873.png (16.5 KiB)
1614098092474.png (20.1 KiB)

Sorry for this. WE will be reporting this issue. For now, you may call our Tech support hotline here.

0 Likes 0 ·

0 Answers

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app