Andrew Gonzalez avatar image
Andrew Gonzalez asked mary-community-moderator commented

Unable to login to RC sales force to open a support ticket.

I never set anything up for ring central Salesforce i tried my RC creds and even tried the forgot your password button but i never got and email. I am trying to open a support ticket.

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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi @Andrew Gonzalez, is this the link that you're trying to access?

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Andrew Gonzalez avatar image Andrew Gonzalez mary-community-moderator ♦♦ commented ·

Yes but when i get there it says i am not logged in.1614097928170.png
When i follow the login process it asks for my ring central creds in a pop out window.

I login with those creds and it redirects to a Salesforce login
I have tried every button in this window. I don't believe i ever setup a Salesforce account in the past for support.

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mary-community-moderator avatar image mary-community-moderator ♦♦ Andrew Gonzalez commented ·

Sorry for this. WE will be reporting this issue. For now, you may call our Tech support hotline here.

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