Brent Grooms avatar image
Brent Grooms asked mary-community-moderator commented

Willful M98 headset unable to pickup calls with MFB

When using the Willful M98 headset everything seems to work fine with the exception of the MFB. We cannot pickup calls when trying to use the MFB.

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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi @Brent Grooms, may I know what you mean by MFB?

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Brent Grooms avatar image Brent Grooms mary-community-moderator ♦♦ commented ·

Hi - yes sorry for the confusion. The MFB is the multi function button on the headset that is there to click for answering incoming calls.

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mary-community-moderator avatar image mary-community-moderator ♦♦ Brent Grooms commented ·

This problem is also affecting other type of headsets. Please coordinate this issue with our Technical Support so they can document and fix the issue. All of our Support numbers can be found here.

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