question

Lori Palmer avatar image
Lori Palmer asked Phong Vu commented

How to get calls to go straight to voicemail

I am trying to send the calls straight to the bosses voicemail so she doesn't have to hear the phone ring if she doesnt want to take the call. I use grandstream and ut's not working

voicemail
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1 Answer

Phong Vu avatar image
Phong Vu answered Phong Vu commented

No, you can't do that unless your boss sets her call handling to do so.

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We would like to have that feature . How does she set her call handling to do so

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Ask her to change her status to DnD

screen-shot-2021-03-03-at-90824-pm.png

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys