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Suppress Glip/RC Teams in New RingCentral App

Tags: message

Mar 8, 2021 at 1:31pm • 1 replies • 0 likes

Seth Rosenberg

Most of our customers use other apps for messaging, chat, teams, etc. Is there a way to suppress the RingCentral features in the New Desktop App? The old App was slimmer and simpler, since customers were not using the additional messaging/chat features. The new App is too cluttered.

Mary-Community_Moderator on Mar 8, 2021 at 1:53pm • 0 likes

Hi @Seth Rosenberg, for suggestions and feature requests, please submit it in our Ideas Portal at https://ideas.ringcentral.com/.

Seth Rosenberg on Mar 8, 2021 at 1:56pm • 0 likes

Thank you for responding. I was asking a question, not necessarily requesting a change. The mobile app has some customizations one can make. I was wondering whether the same customizations where available on the new desktop app.

Mary-Community_Moderator on Mar 11, 2021 at 8:07am • 0 likes

Hello @Seth Rosenberg, we can assist you with this. We will reach out to your Account Manager to help you disable the Messaging and Teams functionality. You may follow up with us thru email at community.support@ringcentral.com.

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