Skip to main content
Solved

Can i send a new message to a GLIP chat via API

  • March 15, 2021
  • 3 replies
  • 399 views

Hello:

I am new at this.
I want to know if i can send a new message to a GLIP chat via API.
Thanks for you help.

Best answer by PhongVu

Yes, get your chat id using this API

https://developers.ringcentral.com/api-reference/Chats/listGlipChats

Then use the chat id to make a post using this API

https://developers.ringcentral.com/api-reference/Posts/createGlipPost

3 replies

PhongVu
Community Manager
Forum|alt.badge.img
  • Community Manager
  • Answer
  • March 15, 2021

  • Author
  • New Participant
  • March 15, 2021

Thank you very much for your response.


  • Known Participant
  • March 28, 2022

I have a question about this, @Phong Vu. What is the API call that I use to create a chat with someone when the conversation is not found with listGlipChats? I need an id for createGlipPost and don't see how to create a new one. Thanks.

Update: Is it Create/Open Conversation? I was looking in the chats and posts sections and nothing popped out at me.