I'm in the admin portal, but I can't find the actual contract term details anywhere!
Hello @Andrew Golomb! Your contract is not available in your admin portal. It would be best if you get in touch with your Account Manager. Thank you!
he's not responding to my emails!
My account manager never responds to me either. We used to have a local person, but now it's someone in another part of the state. I think RingCentral reduced the number of account managers company wide and they probably have more accounts than they can handle.
@eddie-fesperman We've reached out to your Account Manager, Karen, directly. We understand your frustration and we'll be glad to facilitate in getting you connected.
Please reach out to us via email for further concerns - Community.Support@RingCentral.com
Becky, I would like my account manager to call me also. I need a copy of my contract.
I'm sure he thinks I'm trying to switch to another provider, so he doesn't want me to have my contract, but in fact, I need it for my accountant!
@Andrew Golomb We're happy to assist.
We'll connect with your account manager.
@Andrew Golomb To quickly follow up - we've connected with your account manager and he should be reaching out.
Please don't hesitate to contact us directly at Community.Support@RingCentral.com if we can assist further.
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