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Question

Notification to call taker of call gone over time limit

  • March 19, 2021
  • 2 replies
  • 248 views

Phone calls for every company have an average number of minutes. When the phone calls exceed the average number of minutes, for example three minutes, a flashing yellow light or other type of notification that the caller has gone in a unrelated questions territory.

Similarly, When the phone calls exceed the average number of minutes, for example five minutes, a flashing red light or other type of notification that the call needs to be terminated.

2 replies

PhongVu
Community Manager
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  • Community Manager
  • 2473 replies
  • March 19, 2021

What is your question?


  • Author
  • New Participant
  • 1 reply
  • March 19, 2021

Need a feature in ring central to have indication on phone or on computer.

Indication can be a pop-up or flashing light to make the phone taker aware.