question

Kathy Shores avatar image
Kathy Shores asked mary-community-moderator answered

User is in a meeting that is on her Outlook calendar and wants calls to go to VM,When a user is in a meeting scheduled in Outlook(not a RingCentral meeting) all incoming calls need to go to voicemail. How can this be set

Users status on RC is in a meeting as she has one scheduled in Outlook but not through RC. She wants all of her calls to go directly to voicemail

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User has a meeting scheduled on her Outlook calendar and RC show she is in a meeting but incoming calls need to go directly to her voicemail

phone
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

Hi Kathy, just let her enable the Do not disturb status.

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