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Nancy Fulton asked Phong Vu answered

QM - Deleting Unused Interactions

New to QM tool. Currently my analysts have to delete unused interactions one at a time. Very time consuming and counter productive. Since bulk delete is not an option any suggestions or work arounds?

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Phong Vu answered

What and how this related to RingCentral platform? What is QM?

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys