Ken Keller IT avatar image
Ken Keller IT asked mary-community-moderator commented

Call monitoring

Is it possible to create a visible or audible alert when a trainer monitors a call? Our goal here is to let the "trainee" know that someone just barged into their active call?

call queues
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi Ken,

For feature requests, you can submit it in our Ideas Portal at

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